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This is not a fixed term or short term post – we are looking for people with appropriate skills and experience who we can invite on an ad-hoc basis to cover the current FOH Administrator. Pay: £9 p/h Based at WHALE Arts’ the FOH Administrator (casual cover) will work at Reception. A range of duties are required within the role: be the first and central point of contact for public & internal communications; represent WHALE Arts appropriately and providing high standard of customer service; carry out administrative duties on behalf of WHALE Arts & our tenants. We are looking for people with appropriate skills who we can invite on an ad-hoc basis to cover the current FOH Administrator when she is on annual leave or undertaking work away from Reception. Essential Skills - Excellent customer service including telephone skills, dealing with in person enquiries, assisting people with additional needs and occasionally dealing with challenging behaviour. - Knowledge, understanding and skills in managing/curating social media platforms, including Instagram, Twitter, Facebook - Operating office equipment including photocopier, franking machine, laminator. - Competent with Microsoft Office programmes - Word, Excel, email and internet. - Ability to create and manage computer database systems. - Ability to create and manage paper filing systems. - High standard of written & spoken English. - Basic understanding of Health & Safety issues in community spaces. - Ability to work in a team and self-motivate without supervision. - Excellent timekeeping. - Excellent communication and people skills. Desirable Skills - Understanding of community arts. - Knowledge of local area, community and services. - Experience of working in a community organisation. - Experience of dealing with trades/contractors. - Experience of producing programmes, posters and flyers with Adobe Suite. - Experience using Mailchimp. - Experience of distributing press releases and developing a press list. Application Process: Apply in writing or by email, enclosing/attaching: - An up to date CV detailing relevant education and employment experience. No longer than two pages. - A cover letter demonstrating how your skills meet the Essential and Desirable Skills criteria of the job description (SEE WEBSITE FOR FULL JOB DESCRIPTION). No longer than one page. - Details of two referees, including your most recent employer. We will contact individuals as they apply and invite them for a conversation rather than a formal interview. The successful candidate will be appointed subject to confirmation of PVG Scheme Membership.
Posted 29 days ago
By WHALE Arts